Management Trainee - Customer Relationship - Bank

Budget is till 16 lacs fixed plus 10% variables and then a little bit of esops.

- Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets.

- Sources new bank customers through external individual efforts and acquisition channel.

- Ensures high levels of customer service orientation and application of bank policy.

- Cross-sells bank products to existing set of branch customers, which are mapped.

- Informs customers of new products or product enhancements further to expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction

Desired Candidate Profile:

- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance.

- Understanding of Mutual Funds and Insurance is an added advantage.

- Graduate 4 - 6 years of experience.

- Post Graduate - 2 -4 years of experience.

- Customer orientation.

- High energy levels with a motive to succeed