Posted By
Posted in
Sales & Marketing
Job Code
354445
Management Trainee - Business Development
Key Responsibilities :
Business development :
- Support in conducting corporate education activities so as to inform clients about the currency and F&O offerings of the exchange.
- Create product offering materials for presentations and meetings to aid in client conversion.
- Process documentation on client conversion; provide coordination with relevant department if required.
Client Servicing :
- Provide necessary assistance to clients (depending on type of query) as per defined process and checklist.
- Coordinate with internal departments to provide suitable responses to client queries.
- Track, monitor and escalate client issues in a timely manner to enhance customer experience
- Access query management system to support and solve issues logged/highlighted by customers.
- Provide information packets to clients to help them understand NSE products better.
- Assist in resolving client queries by coordinating with other relevant internal departments.
Business Development /Cross sell :
- Meet prescribed number of representatives/authorized personnel of member organizations each day to ensure sales targets are met and/ or relationships are maintained.
- Work towards addressing existing as well as upcoming bottlenecks (E.g. Technological gaps, product gaps or process gaps) by providing additional support and handling operational detail to enhance customer satisfaction.
- Assist clients with operational setup (e.g. Telecom line leasing) by coordinating with different internal departments to ensure a rich customer experience.
Client Acquisition :
- Coordinate, support and assist with setting up road shows, seminars and or presentations for disseminating information to relevant customers.
Client Training :
- Coordinate client training requests and forward to marketing department for delivery purposes.
- Collect, collate and submit all feedback forms and data to the marketing department for further analysis so as to enhance the effectiveness of product/service delivery mechanism.
- Coordinate and offer one on one training wherever needed to improve product/service experience.
Seminars and presentation :
- Coordinate and support the Marketing team in conducting road shows, presentations and seminars.
- Support the CRM team in collating requests for number of corporate educations sessions to be held and forward to marketing department.
Educational Qualifications :
Essential : 2 yrs Full time MBA in Marketing / Finance
Role Requirements :
- Understanding of the Financial sector / capital market
- Sales/ CRM Experience in capital markets
For further details contact Malvi : +917710072751
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Posted By
Posted in
Sales & Marketing
Job Code
354445