MakeMyTrip.com - Deputy Manager - Outbound Product Development

Core Purpose Of The Job:

The objective of this role is to manage the entire product line life cycle from strategic planning to execution.

Areas Of Responsibility (AOR) :

Success Indicators:

- Insights to create holiday travel products based upon deep dive into consumer /needs based on various critical pointers like experience sought, average spending capacity, food and travel preferences etc.

- To manage costs through operating efficiencies and product innovation

- To manage Revenue by taking pricing decisions and utilizing forecasting tools.

- To use technology based tools to promote ease of selling among the sales channels

- Cross functional interaction to drive destination agenda with multiple functions like Contracting, Marketing, Finance and Sales etc.

- To provide the sales team with the necessary expertise to enable them to sell the product.

- Increased Revenue

- Improvement in customer experience matrices - NPS

- Optimization of costs.

- Developing packages as per the current market requirements.

- Content - QC and updation

- Coordination with channel and Operations

Key Relationships:

Internal :

- Holiday Contracting Team

- Marketing Team

- Finance Team

- Sales Team

- Operations team

- Alliances team

- Tourism Boards

- Customers

- Tour Managers (If applicable to the destination)

QUALIFICATION AND EXPERIENCE

EDUCATIONAL QUALIFICATIONS : MBA

RELEVANT EXPERIENCE

- 3 - 5 years of experience in the travel/e-commerce Industry.

- In depth knowledge of destinations preferred but not mandatory

- Experience in working with cross functional team is desirable

Competencies Required :

Functional Competencies:

Behavioural Competencies:

- Knowledge of Basic Excel Skills.

- Strong analytical and organizational skills.

- Good Communication Skills both written and verbal

- Drive for results

- Attention to Detail

- Team Player

- Creative

- Flexibility to Travel