MakeMyTrip - Manager - Key Accounts

Key Accounts Manager - Mumbai

About the Opportunity:

Role : Key Accounts Manager (Farming)

Function : Corporate Channel

Location : Mumbai

What are you required to bring to the team:

In the growing E-commerce industry, GO-MMTs fast-paced corporate department is setting the pace for the rest of the industry to keep up. As Key Account Manager, you are at the center of the action with GO-MMTs dynamic Corporate Team.

You are a driving force behind the success of your team, ready to roll up your sleeves and work collaboratively across the team to juggle deadlines, manage simultaneous projects, and jump in wherever needed to help your team. You must have specialized B2B knowledge, bias toward action and strive towards getting things done.

As part of Corporate team you will showcase our values of Consumer Focus, Commitment to Results and Continuous Improvement through innovative solutions that raise challenging question and demand creative and practical answers.

This role will be a part of Corporate Channel department wherein the incumbent would be responsible for prospecting and securing the best accounts in B2B space using the best practices. Gift Cards solution is used by many corporates for marketing incentives, channel gifting, trade incentivization, employee rewards and recognition.

What will you be doing:

i. Building long-term relationships with new accounts and maintaining strong relationships with existing customers

i. Interfacing with Decision Makers of acquired corporate organizations for getting repeat business

iii. Cross-selling across our Lines of Business to increase revenue

iv. Driving adoption/Share of Wallet increase in the existing portfolio

v. Negotiating price/amount and other account related aspects to increase profitability

vi. Maintaining and documenting monthly/quarterly dashboards with the accounts along with future action plan.

vii. Building a cohesive network and communication channel between other internal support functions like marketing, post-sales, finance etc.

viii. Formulating and implementing strategies aimed at driving business growth

ix. Analysing the market for best practices and trends for client satisfaction

x. Engaging & retaining clients through regular connects and visits

Interaction Points:

Collaborate with cross-functional teams including Supply, Product, post sales, Finance, Tech and as well as various business units

Qualification & Experience:

i. 3-6 years of B2B experience

ii. Post-Graduation (MBA/PGDM)/ Graduation from reputed institute.

Key Success Factors for the Role:

i. Understanding of commission structures, discounting, and basic knowledge of P&L management

ii. Passion for data and an exceptional ability to solve complex problems

ii. Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills

iv. Excellent presentation skills