MakeMyTrip - Key Account Manager - Independent Domestic Hotel Supply

About Us:

Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer India's online travel industry. Founded in the year 2000 by Deep Kalra, MakeMyTrip has since transformed how India travels. One of our most memorable moments has been to ring the bell at NASDAQ in 2010.

Post-merger with the Ibibio group in 2017, we created a stronger identity and traction for our portfolio of brands, increasing the pace of product and technology innovations. Ranked amongst the LinkedIn Top 25 companies 2018, the company is built on the values of

Customer Focus, Commitment to Results and Continuous Improvement. Intrinsically, we encourage our employees to be Curious, Creative & Caring as they deliver impactful solutions for our customers. Today as clear market leaders in India's online travel space for air ticketing, hotel reservations and bus bookings, we foster innovation to accelerate growth in these travel segments.

Role Overview:

This role is a critical part of the Key Accounts Management team in the Domestic Hotels Supply Function. As a Key Account Manager, the incumbent would have end to end responsibility of driving growth for mapped key accounts through regular engagement with partners. This would involve sharing necessary business insights and recommendations with key external stakeholders and ensuring a smooth execution of agreed actionable by coordinating with cross-functional teams.

Key Learnings in this role:

- Managing Premium/ Super Premium hotel accounts

- Forming strategic partnerships with key hotel partners

- Exposure to engage and learn from leading industry stalwarts

- Build remote working relationships

Skills you will bring to the table:

1. Relationship and Key Account Management :

- Key account management the person will be responsible for connecting and engaging with the "C" level management of the Neo Chains. and will be responsible for the account management of key chain hotels and driving sustainable performance of the account

- Collaborating with partners in the portfolio and providing expertise, metrics, analysis and recommendations based on the industry's best practices

- The role will involve travel across various cities for meeting relevant decision makers. Also, the incumbent would have to be on field for 50% of the days within the same city as well.

2. Portfolio Management and Driving Growth for units :

- Review monthly production reports and provide feedback to top producing hotels, plan and execute market visits, review meetings (Virtually + in person) to discuss monthly performance, train partner hotels on our extranet to enable them use it effectively

- Building review reports, sharing insights on market with the hotels, comp-set analysis to drive growth for the unit

- Ensuring adequate inventory availability and price competitiveness throughout the year

3. Negotiation Skills:

- Networking, Deal initiating, negotiation & closing deal with hotel partners

- Strategize in order to market the hotel in a better way- On-boarding hotels for Ad-tech sponsored, unit campaigns

- Exclusive deal making with hotel partners to ensure competitive edge for Go-MMT

Knowledge Required

- MS Excel

- MS Power-point

Personality:

- Good at numbers and data analysis

- Strong communication skills

- Team player

- Strategic thinking

- High on analytical and problem solving skills