MakeMyTrip - Key Account Manager

Key Accounts Manager

About the Function :

The Independent Hotels team is part of the Domestic Hotel Supply Function and this team manages supply from Independent hotels based across India. and has about 40k+ Hotels contracted on our platforms.

About the Role :

- This role is a critical part of the Key Accounts Management team in the Domestic Hotels Supply Function.

- As a Key Account Manager, the incumbent would have end to end responsibility of driving growth for mapped key accounts through regular engagement with partners.

- This would involve sharing necessary business insights and recommendations with key external stakeholders and ensuring a smooth execution of agreed actionable by coordinating with cross-functional teams.

What will you be doing :

- Managing key hotel accounts.

- Forming strategic partnerships with leadership teams of the hotel brands.

- Exposure to engaging and learning from leading industry stalwarts.

- Business and Financial acumen.

- Leading a team of high potential key account managers.

What are you required to bring to the team :

1. Relationship and Key Account Management :

- Key account management the person will be responsible for connecting and engaging with the "C" level management of the Neo Chains. and will be responsible for the account management of key chain hotels and driving sustainable performance of the account

- Collaborating with partners in the portfolio and providing expertise, metrics, analysis, and recommendations based on the industry's best practices

- The role will involve traveling across various cities for meeting relevant decision-makers.

- Also, the incumbent would have to be on the field for 50% of the days within the same city as well.

2. Portfolio Management and Driving Growth for units :

- Review monthly production reports and provide feedback to top producing hotels, plan and execute market visits, review meetings (Virtually + in person) to discuss monthly performance, and train partner hotels on our extranet to enable them to use it effectively

- Building review reports, sharing insights on market with the hotels, comp-set analysis to drive growth for the unit

- Ensuring adequate inventory availability and price competitiveness throughout the year

3. Negotiation Skills :

- Networking, Deal initiating, negotiation & closing deal with hotel partners

- Strategize in order to market the hotel in a better way- On-boarding hotels for Ad-tech sponsored, unit campaigns

- Exclusive deal making with hotel partners to ensure competitive edge for Go-MMT

Qualification and Experience :

- Preferred candidates having past work experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.

- Experience in handling multiple accounts as a partner is preferred.

- MS Excel

- MS Power-point

Key Competencies :

- Good at numbers and data analysis

- Strong communication skills

- Team player

- Strategic thinking

- High on analytical and problem solving skills

Key Learnings in this role :

- Managing Premium/ Super Premium hotel accounts

- Forming strategic partnerships with key hotel partners

- Exposure to engage and learn from leading industry stalwarts

- Build remote working relationships

About Us :

Nurtured from the seed of a single great idea - to empower the traveler - MakeMyTrip went on to pioneer India's online travel industry. Founded in the year 2000 by Deep Kalra, MakeMyTrip has since transformed how India travels. One of our most memorable moments has been to ring the bell at NASDAQ in 2010.

Post-merger with the Ibibio group in 2017, we created a stronger identity and traction for our portfolio of brands (MakeMyTrip, Goibibo and redBus), increasing the pace of product and technology innovations. Ranked amongst the LinkedIn Top 25 companies 2018, the company is built on the values of Customer Focus, Commitment to Results and Continuous Improvement. Intrinsically, we encourage our employees to be Curious, Creative & Caring as they deliver impactful solutions for our customers. Today as clear market leaders in

India's online travel space for air ticketing, hotel reservations and bus bookings, we foster innovation to accelerate growth in these travel segments.