MakeMyTrip - Engagement/Strategic Projects & Recruitment Role - Holidays

Holidays- Engagement, Strategic Projects & Recruitment

About the Function :

- The role incumbent will be a part of Holidays team supporting the holidays business. With an earnest understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday packages for destinations across the world.

- This business caters to various segments of travellers travelling to every part of the globe. While the dynamic or customized travel and tour packages offer consumers an option to create and design their own holiday, the fixed departure holiday packages have a pre- designed itinerary.

- Holiday team manages sales of various holiday packages from independent hotels, chain hotels, Destination Management Companies across Domestic and International markets. Leading in a highly competitive market is the goal to success.

About the Role :

- This role is critical part of the Holiday Expert Channel part of the sales function.

- Holidays Expert Channel provides an opportunity for work from home to women who have the potential, skill and desire to succeed.

- The incumbent will be required to recruit for Holiday Experts, engage the team and also be a part of Strategic projects.

What are you required to bring to the team :

Recruitment :

- Drive hiring through a team of callers and interview panel

- Updating current and designing new recruiting procedures

- Supervising the recruiting team and reporting on its performance

- Keeping track of recruiting metrics

- Research and choose job advertising options

- Advise hiring managers on interviewing techniques

Employee Lifecycle Management :

- Track employee lifecycle through stages

- Ensure proper documentation and knowledge transfer

- Manage attrition and investigate reasons of exits

- Bridging management and employee relations by addressing demands, grievances, or other issues

What will you be doing :

Data Analysis & Reporting :

- Sharing insights recruitment with the clients and internal stakeholders

- Responsible for responding to data & report related queries of internal stakeholders

Team Management :

- Be the leader of all the special projects

- Manage a team of upto 10 members and drive their behavior

- Single point of contact for these teams, help in bring improvement to processes and deliver results

Key Success Factors for the Role :

- Strong communication and Influencing skills

- Great interpersonal & stakeholder management skills

- High on energy

- Team player coupled with a great attitude