MakeMyTrip - Director - Product Management

About the Function :

Common platform team is responsible for cross-LOB growth products and initiatives across apps and web platforms. Some of the projects worked by the team in the last 1 year include goTribe loyalty program, driving Cross-sell, Customer lifecycle management, increasing shoppers, improving app ratings etc.

About the Role :

In this role, you will own the entire product life cycle, from ideation to a successful market launch. You will work cross-functionally across design, tech, marketing and business teams to bring new products and features to life.

You would be responsible for product strategy and translating it into a product roadmap. You will ensure its execution to achieve agreed product and business metrics. You will be a driving force behind the success of your team, ready to roll up your sleeves and work collaboratively across the team to juggle deadlines, manage simultaneous projects, and jump in wherever needed to help your team.

As the Product Head of Common platform team, you will showcase our values of Consumer Focus, Commitment to Results and Continuous Improvement through innovative solutions that raise challenging question and demand creative and practical answers.

What will you be doing ?

- Conceptualize and build new products & features which are accurate, scalable and impactful.

- Ambitiously think and define product vision and strategy.

- Own product releases by collaborating with technology, design and QA teams.

- Define & own product KPIs for your product.

- Build strong product insights through consistent customer engagement and market research and contribute to product vision.

- Evaluate market competition and position the product line to appeal to the user.

- Constantly analyze product performance post-launch and iterate on the same to keep improving the product experience.

What are you required to bring to the team ?

- Passion for data and an exceptional ability to solve complex problems.

- Mindset that will constantly think about ROI, business and revenue.

- Ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support and engineering teams.

- Your ability with strong communication, problem solving and stakeholder management.

- Your appreciable know-how of technology that goes behind the product, high level of understanding of the impact of technology on the product roadmap.

Qualification & Experience :

Engineers or Management graduates from reputed institute with 9-13 years of experience in product management role for a consumer facing, technology enabled business/product from e-commerce industry.

Key Success Factors for the Role :

- Passion for the product and user problem

- First principles approach: always thinking about the value for the user, usability of the solution, feasibility to build it and its business viability

- Thriving in ambiguity and breaking down complex problems into steps that drive the team to a solution

- Being highly collaborative, being able to influence without authority

- Being extremely self-driven and persistent, continuously experimenting and coming up with new creative solutions to solve business problems