07/02 Isha Kalia
Senior Executive HR - Recruitment at Makemytrip

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MakeMyTrip - Assistant Manager/Deputy Manager - Category/Revenue Management - Hotel Supply Division (2-4 yrs)

Gurgaon/Gurugram Job Code: 662212

Role Summary:

Manage Revenue and P&L for HBC (HOTEL BOOKING CENTER). Work on the end to end management of the defined plan. In the process build, grow and leverage a relationship with internal & external stakeholders.

Responsibilities:

- Responsible for overall Transactional P&L of the project.

- Identify market share & penetration. Implement ways to increase same through new/existing product offering

- Managing the overall category by regularly analyzing and computing the transactional data, P&L etc. and giving inputs to a business development team and key stakeholders through data-driven approach so that the business hygiene is maintained and a right set of hotels are sold to the right customer segment.

- Handling entire operational flow and vendor management by working closely with cross-functional teams.

- Deep dive and analyze customer behavior, customer feedback, user sessions, focus group discussions, online surveys, in-person interviews and come up with actionable insights

- To work with relevant stakeholders- viz. Marketing, Sales, Technology, Operations, Finance on diverse initiatives ranging from operational improvement, channel mix optimization, customer services and more

- Responsible for tracking and defining the targets of the individual HBC and Business Development Team Also tracking performance on daily/monthly/quarterly basis and reporting the same with other relevant MIS to all the key stakeholders.

- Regularizing MOM growth and also successfully able to maintain the overall HBC transactional P&L at the desired level.

- Analyzing and projecting future projection numbers with optimizing operational cost plans both on Business & Marketing Side keeping expansion planning also in line.

- Handling entire operational flow and vendor management by working closely with cross-functional teams.

Experience:

- Masters/MBA from good institutes

- 2-4 Years of Experience

- Location: Gurgaon

- Exposure to data-driven roles like product management, category management or digital marketing, etc.

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