Mahindra Logistics - DGM - Project Implementation

To plan, manage, implement, and control on-boarding of Client projects in the India Supply Chain Management (SCM) business activities, a major product, in accordance with the company strategy and local business environment in order to deliver target growth and revenues.

The role will have Team Leaders reporting to the desk with a total team size of 12+ staff. Considering potential commercial focus, there is a scope for further allocations.

1) To ensure superior project management, execution, and service delivery.

2) To assist, advise, and support Vertical Operations during stable-state handover stage.

Specific responsibilities of the position:

Overall Area of responsibility:

- Manage a Portfolio (groups of projects or programs) across MLL SCM Verticals covering Stores & Line Feed, Warehousing/Sort Centre domains.

- Design and align program and project implementation with strategic objectives reflected in Balanced Scorecard.

- Measure, prioritize and allocate projects to team members.

- Develop and maintain governance tools, templates, guidelines, procedures and processes.

- Develop relationships with stakeholders (internal and customers) in order to understand overall expectations and deliverables.

- Establish, maintain, and provide management reporting using appropriate metrics adopting Digital tools.

- Lead the effective and efficient delivery of the largest and most strategically important projects including scope, schedule, cost, risk, resources, and quality and safety.

- Ensure a clear Site Operations hand over report and close project from operational and financial perspectives.

- Ensure effective communication with Customers, Project Sponsors, Project Managers, Vertical Heads and other stakeholders.

- Engage with key stakeholders to evaluate proposed and ongoing projects based on value, risk, effort, cost and strategic alignment.

- Monitor team KPIs and required course corrections.

- Ensure superior Service delivery / customer satisfaction & conduct associated customer feedback exercises.

- Ensure the Project implementation is well within the OBF (PRF+ERF) cost estimates, client KPIs and Agreement construct.

- Make customer visits and develop relations as required (pan-country travel involved).

- Organise scheduled & structured conference calls with customers, minute same with follow-up actions.

- Understand the scope of project from concerned function and stake holder.

- Prepare the Project Charter and Detailed Plan indicating the risks and issues foreseen while executing the same.

- Ensure team updates the project plan on daily basis and circulate among the stake holders.

- Set up project calls, discuss the bottlenecks and reach out to concerned stake holders (including client) for resolution.

- Develop and ensure compliance with Operations SOP.

- Send Implementation Project Portfolio Tracker on weekly basis to stake-holders.

- Provide Leadership and enhance employee engagement.

- Work with key stakeholders to assess and track financial impact of all project work.

- Develop and ensure compliance with Commercial SOP.