Mahindra Logistics - Deputy General Manager/National Sales Head - eCommerce

Mahindra Logistics : Deputy General Manager - Ecommerce (National Sales Head)

1. Responsible for new business and revenue expansion from mapped accounts (both prospective and existing) Delivering sales 300+ Crore sales per annum for E-commerce vertical, across solutions offerings - Pop-up warehouses, Transportation, Digital solution etc.

2. Responsible for timely collection.

3. Negotiating contracts to deliver target gross margins for all service lines

4. Monitoring sales and margin performance across assigned accounts and ensure pro-active approach to protect sales and margin of the business.

5. Act as SPOC for the existing accounts - coordinate with relevant internal stakeholders (operations team etc.) to manage end to end relationship

6. Walking the corridors of large accounts - develop & maintain CXO level relationship

7. Prepare and execute the strategy to become solution provider in mapped accounts

7. Understand the FMCG sector and their evolving requirements - identify new solutions required and recommend capability build to lead in the market

8. Travel to client locations across India to develop and strengthen relationships

9. Actively participate in RFQ / bidding processes of customers and ensure high level of engagement with customers and internal stakeholders to remain competitive with customer.

10. Ensure active engagement with operations for MBQ and QBR.

11. Promote Mahindra brand and core values within customer premises.

12. Manage contract renewals and timely amendments when addition / deletion in scope of work.

14. Regular connect with key personnel of customer end.

15. Ability to handle large business volume of 300+ Crs PA across various services

16. Finding needs in the marketplace keeps the pipeline full of potential customers for new business.

17. Able to identify the opportunities of revenue expansion in existing accounts and prepare and implement the strategy aligned with the revenue expansion.

18. Building strategy for the sector for 2X growth and communicating and monitoring team action items

18. Review business of all customers in the cluster internally and along with customer

19. Effective stage wise planning in time bound manner to accomplish the goal.

20. Ability to lead and facilitate solutions-based consultation with senior (CXO level) clients

21. Create engagement and establish influential connects with internal and external stakeholders to get things done in desired manner.

22. Taking conversation when you need it and knowing when to let others speak.

23. The ability to adapt and move forward, particularly when unexpected occurs.

24. Monitoring and mentoring the team to accomplish company vision and common goal.