Channel Sales Manager - Singapore
- Driving business development initiatives.
- Responsible for hunting new business through existing and new channels. Either be one time license sales, opex, revenue share agreements
- Account Management & Contract Governance: Build Account Management & Solution selling skills
Internal stakeholder management :
- Work collaboratively with internal teams of Comviva ( Product Units, Delivery organization, Executive Management at Comviva and TechMahindra etc) and create win-win situations while handling customer engagement on the ground
- Understand needs of the accounts based on direct interactions with the customer
- Provide presentations and demos to clients and share the best value proposition
- Identify internal opportunities to cross sell & improve market penetration
- Facilitate to develop Technical Solutions and Proposals for the Account
- Frequent and effective follow ups on client issues ensuring 100% achievement of CSAT target
- Would be responsible for CSAT and collections for Account(s).
- Determine the proper amount of pre and post sales support required and coordinate these items with internal stakeholders.
- Provide early warnings of operational delivery or support problems associated with the account & proactively work towards resolving these issues.
Functional :
- Working experience of successfully selling customer solutions through channel partners, knowledgebase and contacts Asia Pacific Telecos in general
- Experience of preparing commercial proposals
- Good domain knowledge in areas of digital services, mobile data, mobile payments, wallet, transactions
- Should have good flair for client relationship management and large account management
- Should have a fair idea of how SIs operate
- Should have experience handling & dealing with CXO level employees of a large global corporation
Education and Experience :
- Engineering undergraduate degree is essential and an MBA is preferable
- 8+ years of relevant work experience
Personal :
- Energy and Drive
- Pleasant persona with good networking ability
- Build and maintain excellent relationships with colleagues and clients
- Strong strategic acumen coupled with execution capability
- Excellent communication skills, matured in conduct and command
- Ability to understand business and number driven
- Excellent communication and presentation skills
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