Magicbricks - Senior Manager- Telesales

Senior Manager (AS/VL) - Experience telesales manager (10-18 years), Should have worked in a contact center primarily managing a team of 100+ people in the telesales environment.

He/She should be responsible for the delivery of leads generation/Verified leads to the clients

Handled a good revenue portfolio via telephonic call center

Understands technology, data et.c,

Job Responsibilities:

- Make outgoing calls to potential & assigned customers to schedule high quality leads for sales.

- Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives.

- Responsible for generating new pipeline by engaging the clients by understanding the requirements and offering customised solutions resulting in direct sales or leading to meetings with City Manager/ local SPOC for closures.

- Should be able to develop relationships across various levels of Builder organization including the top management

- Should be comfortable dealing with CXOs, Directors, CFO etc

- Achieving the Monthly / Quarterly business targets assigned in terms of selling, enhancing and upgrading the relationships including sale of new products

- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue. Apply a superlative customer experience attitude on all interactions.

- Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and Complaints.

- Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.

- Expand the customer base and acquire profitable Business