jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
14/06 HR
HR at MagicBricks

Views:235 Applications:72 Rec. Actions:Recruiter Actions:20

MagicBricks - Product Manager - Call Centre (3-10 yrs)

Noida Job Code: 1110763

The JD is as follows-

- To improve customer experience.

- Ensuring NPS and C-SLAT Increase by enabling them through better tools and technology.

- Implementation of CRM to solve problems.

- Improvement on what goes on our platform (pictures) in an automated way.

- Maintaining dashboards

- Call center operations

- helping in the backend process and the working with the helpdesk very closely

- Know customer needs through research and market data

Develop product lines and appraise new ideas for market viability

Assess competition by comparing products

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights (Read more)
  • Follow-up
    (Read more)
Something suspicious? Report this job posting.