MagicBricks - National Sales Head - Home Loans Vertical - IIM/ISB/MDI/FMS

Designation : National Sales Head - Home Loans

Location : Bangalore

About Magicbricks :

Magicbricks, a division of Times Internet Limited, a wholly owned subsidiary of Bennett, Coleman & Co. Ltd (The Times Group) is India's largest and most trusted property marketplace for all property-related needs, enabling buyers, sellers and renters with the help of technology No 1 Property Site website that provides a common platform for property buyers, sellers & renters to locate properties of interest across India, and source information about all property related matters. Magicbricks is and has been adjudged as the most preferred site in India, by independent surveys. We are 850+ employees, 11 business verticals with offices across 35 cities and Headquartered in Noida.

Job purpose :

- Home loans is a core focus area for Magicbricks, with very high growth potential. The Operations Head for Home Loans will be responsible for driving business growth for the business end-to-end.

- S/he will be responsible for setting up mechanisms for generating leads from different online / offline sources in conjunction with the product team, head the tele-calling operations for those leads and leading a team of on-ground executives across most major cities to fulfil the home loan requirements of customers through various banks / NBFCs.

- Overall, this role will handle the complete P&L responsibility for the business - topline, bottomline and customer satisfaction metrics.

Key responsibilities :

- Driving the strategic direction as well as business delivery for HL fulfilment business for Magicbricks

- Responsible for monthly / quarterly / annual business performance - topline (revenues), bottomline (costs and margins) and customer satisfaction.

- Responsibility for the entire Lead to Disbursement funnel and operational efficiency

- Generating internal/external sources of leads

- Managing a team of Tele Callers and Field Executives

- Ensuring fulfilment of user requirements right up to disbursals 

- Setting up processes to identify the right banks, login mechanisms, documentation for high success rates

- Liaison with major banks / NBFCs to increase business with them

- Opening up new business avenues - new cities and segments

- Hiring and team building

Key skillsets :

- In-depth understanding of the mortgage space in India (home loans, balance transfers, loan against property), domain knowledge of key players and practices

- Hands on experience in running and managing a team of tele-callers / on-ground executives

- Strong operational leadership 

- Ability to execute the day to day goals, leading teams effectively in a complex environment and with optimal cost structure.

- Excellent analytical, evaluative, and problem-solving abilities.

- Passion for Results : High degree of commitment with bias for execution excellence

- Strong team player, with high self-confidence and dynamism.

Experience : 10 to 15 Years

Qualification : MBA from a Tier-1 institute