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01/07 HR
HR at MagicBricks

Views:505 Applications:154 Rec. Actions:Recruiter Actions:58

MagicBricks - Manager - Product Operations (3-11 yrs)

Noida Job Code: 1118965

The JD is as follows-

- To improve customer experience.

- Ensuring NPS and C-SLAT Increase by enabling them through better tools and technology.

- Implementation of CRM to solve problems.

- Improvement on what goes on our platform (pictures) in an automated way.

- Maintaining dashboards

- Call center operations

- helping in the backend process and the working with the helpdesk very closely

- Know customer needs through research and market data

- Develop product lines and appraise new ideas for market viability

- Assess competition by comparing products

Women-friendly workplace:

Maternity and Paternity Benefits

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