Position: Inside Sales - New Products
Location: Bangalore
Purpose of the role : Inside sales is a role within the sales team of MB. As a part of this team, you will be responsible to sell new targeted products to the new and current clients.
Job Responsibilities:
- Make outgoing calls to potential & assigned customers to schedule high quality leads for sales.
- Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Responsible for generating new pipeline by engaging the clients by understanding the requirements and offering customised solutions resulting in direct sales or leading to meetings with City Manager/ local SPOC for closures.
- Should be able to develop relationships across various levels of Builder organization including the top management
- Should be comfortable dealing with CXOs, Directors, CFO etc.
- Achieving the Monthly / Quarterly business targets assigned in terms of selling, enhancing and upgrading the relationships including sale of new products
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue. Apply a superlative customer experience attitude on all interactions.
- Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and Complaints.
- Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.
- Expand the customer base and acquire profitable Business
Job Specification :
- A graduate or post graduate in any stream
- Min 8years of relevant experience in telesales, inside sales or similar
- Target Industry: Real estate, Digital Ad Agencies, Consulting or similar. Candidates preferred from Real Estate industry, having connects with Developers.
- Possess previous experience in a call centre dealing with Indian consumers.
- Proficient in spoken English & Hindi with proper grammar & fluency.
- Able to structure a conversation and comfortable in concept selling.
- Ability to confidently build a strong rapport with customers and internal stakeholders.
- Good networking skills to work across different client base.
- Comfortable in interacting with and presenting to executives and senior leadership on phone & video calls.
- Ability to work under pressure and to make decisions under unpredictable situation and think outside the box to make it simpler.
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