Magicbricks - Business Manager/DGM - Sales

Business Manager - DGM

Purpose of the Job :

- MagicBricks is India;s largest RE platform connecting home seekers with owners. For further convenience of our customers MagicBricks also provides multiple ancillary services.

- The incumbent will lead the charge to grow this business manifold through constant innovation focus on customer satisfaction and hustle.

- Implement business strategies, evaluating business performances, and building a highly productive team for one of our functions.

JOB ROLE :

- To provide exceptional customer service and experience through constant innovation

- Build, Train and Manage a quality inside sales team of 100+ members

- Create and execute demand side interventions to capture consumer leads (across internal platform, SEO, SEM, Offline etc.)

- Onboard, develop and manage top quality service providers

- Create and execute interventions to uplift customer experience and NPS

- Motivate and manage cross functional team while scaling rapidly

- Develop clear SOP for smooth operations (sales and fulfilment)

Job Specifications :

- Experience 8 to 10 years

- Post Graduate in Management or equivalent

- Should have business P&L responsibility or co-founder who has scaled up the business for minimum 2 years.

- Knowledge of digital process and product development is a must

- Strong business acumen, leadership, interpersonal skills