Maersk - Regional LLP Senior Solution Engineer

Regional LLP Senior Solution Engineer

Key Responsibilities:

- Develop solutions in line with LLP strategy and customer needs

- Develop and maintain solution concepts

- Interpret and analyse gathered customer requirements and translate into a solution proposal

- Configure Solution Building blocks - maximise use of existing solutions already successfully operated

- Quantify the solution resource and implementation requirements e.g. FTE's, costs, EDI development, facilities, capabilities, equipment/services

- Suggest more efficient alternative(s) to address customer challenges

- Identify and analyse potential configuration gaps using various LLP technology platforms/ application.

- Work with Product/IT to develop alternative Solutions in case of capability gaps - where applicable.

- Clearly outline solutions in appropriate formats for presentation to customers and hand-over to the implementation team.

- Review and support customer solutions and implementations

- Act as custodian of sustainable operational quality and efficiency

- Project manage the solution design process to ensure on-time delivery

- Channel requests for re-engineering, re-development of Solution Building Blocks to product managers.

- Regular review of cost to serve Vs pricing and tie it with P&L.

- Maintain the repository of the global pricing database and update with relevant changes.

Accountable for:

- Solution implementation and execution

- Solution quality.

- Solution delivery time

- Review and respond to the queries on the solutions if any seeker by the Opportunity Management Evaluation Board (OMEB)

Education:

- Master's degree from recognized university. Degree in Operations or Supply Chain Management preferred.

Experience:

- Minimum 10-12 years of experience in transportation with experience in solution designing and supply chain.

- 10+ years' experience in the analysis, design or operations of International supply chains

- Project management experience will be an advantage.

- Direct experience in one or more core industry verticals

- Analytical with proficiency in translating complex requirements into tangible solutions

- Effective interpersonal and communication skills

- In depth understanding of End-to-end International logistics concepts

- Strong financial acumen

- Excellent interpersonal and presentation skills

- Be able to work independently, and willing to travel upon business requirements

- Skills to manage sensitive customers and personalities

Behavioural :

- Assertive/decisive and pro-active

- High sense of urgency & persistence

- Confidence in dealing with people and building lasting relationships/networks

- Ambitious and result oriented self-starter with initiative and strong drive

- Problem solving skills and customer service skills

Other :

- Outstanding verbal, written & presentation skills

- Ability to work in a matrix organization and influence decision making

- Ability to interface with senior leadership stakeholders within & outside the organization.

- Internal Stakeholders: Regional product heads, Global product teams, Commercial teams, Operations teams.

- External Stakeholders: Customers, Suppliers

- Reports into Regional Head of Solution and Pricing.