Maersk Line - Principal Account Manager

We Offer

An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognised and well rewarded.

An opportunity to acquire skills and knowledge in the following areas:

- Stakeholder Management and asserting influence

- Building an extensive network

- Working within a fast paced and highly driven sales team

- Interpersonal skills

- Effective and efficient communication skills across diverse cultures

- Developing negotiation and value selling skills

Key Responsibilities

- Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the Inside Sales Channel. Account Farming is a primary responsibility increasing Share of Wallet with existing customers

- Develop customer value propositions for all appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers.

- Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).

- Establish internal network in West Region and globally to facilitate resolution of customer issues.

- Build understanding of all service offerings to be able to offer integrated solutions.

- Communicate significant trends, rate changes and policies to assigned accounts.

- Research and understand the territory to identify and establish business contacts with potential customers.

- Research and analyse competitive and industry trends (e.g. analyse sales statistics, prepare reports, study literature regarding new and existing services and monitor sales, prices and services of competitors); recommend appropriate measures.

- Ensure Customer Relationship Management tools (Salesforce.com and others) are updated on time and with high-quality data

Major Responsibilities:

- Responsibility is to manage Large forwarders portfolio. Stakeholders will be the owners of the company.

- E-commerce will be also part of this portfolio. ECOM was a one of the grow revenue initiatives of last year and now it has come into main stream. Concern person will be responsible to manage both E-tail and E-log customers.

- Customers are based out of all corners in India so at times travel is required. However majority of customers are managed through office based engagement model

Who we are looking for

- You should possess enthusiasm, a strong work ethic and a willingness to learn. We also value great people skills, ambition and integrity.

- You should have excellent interpersonal, presentation and communication skills (both written and oral). In addition, you should have organisational and time management skills including multitasking, prioritising, and the ability to plan work activities efficiently to meet deadlines.

- A Bachelor's/Master's degree is required with 2-3 years industry or equivalent sales experience. You should be highly proficient in Microsoft Office and have a good working knowledge of web-based software and Customer Relationship Management tools such as Salesforce.com.

- Knowledge of special cargo (OOG/ingauge) will be an added advantage