Maersk Line - Practice Manager - Commercial Analytics

Key interactions / Stakeholders :

Business stake holder, GMS, VP's

Team Dynamic / Profile / Culture :

- He need to handle a team of 15 to20 members and it might add 5 to 6 more in near future. There will be potential growth in the team

Relevant Organisational or Team Changes / Challenges(current or planned) :

No predictable work life balance so the individuals have to be flexible in their working environment

Office Environment :

Transparent and open communication, work life balance, training and development, recognition for hard work, strong team spirit.

The Job :

Summarise the role in your own words. :

For example : Key responsibilities, Keys to success, Key objectives of the role,

Challenges of the role Typical day or key tasks :

- Be accountable for analytics Processes execution, transformation, business growth and governance

- Transform an - analysis organization - to high end - analytics organization- i.e. moving up the value chain.

- Create Analytics product offering for Maersk Line and going forward for entire APMM group

- Drives Process Design, Process Improvements and Migrations for Analytics

- Accountable for ensuring value add from the Analytics practice including taking analytics to advanced level across verticals and provide proactive pointers to business problems

- Play significant role to ensure Organisation change, culture & capability are implemented.

- Develop world class analytics business offering to LB for leveraging data and analysis to bring transformational change positive effecting Income, Cost and Customer experience

- Drive transformation of analytics to match strategic & tactical business goal (Revenue, cost & CSAT).

- Deliver continuous improvements through Standardization & Improving process capability.

- Ensure implementation of Industry benchmark methodology for attaining excellence in execution.

- Ensure analytical muscle power to GSC based process owners of various functions to assist transformation

- Accountable for EES results, control attrition & turnover of team

The Right Candidate :

Work Experience Key Functional and Technical Skills Personal Characteristics (Soft Skills) :

Relevant experience of advanced SAS, R reporting/SQL/VB, etc would be preferred.

- People Management

Technical Knowledge :

- Quantitative/Business analysis, Information Systems, or related activities.

- BI Tools (Business Objects and Data Mining)

- Statistical tools (SAS, SPSS, R etc.)

- MS Office Packages

Behavioural Skills :

- Strategic and business supportive mindset

- Change management skills

- Living the cultural amplifiers of focus, simplicity and team work

- Credible and articulate, with excellent communication, presentation and interpersonal skills and the ability to interpret and communicate complex statistical insights to stakeholders and decision makers into simple layman terms

Key Criteria :

Competencies and Knowledge :

Essential Desirable :

- People Management Transformation

- Stake Holder Management Business growth

- Analytics process execution

Key Qualifications and Education :

Essential Desirable :

- Ms Statistics / economics/ Engineer/MBA SAS, R reporting, /SQL/VB Screening

What are the three most important (killer) questions we should ask the candidate :

- Kindly rank yourself on Analytic process execution between (1 - 5), 1 is SME

- Let me know your team size and process you follow for people management

- Kindly share couple of challenges you have faced in business growth and transformation.

- Challenges / Objectives in first 6 months

- Play significant role to ensure Organization change, culture & capability are implemented.