Head of Bulk Operations

- This position provides the leadership and direction for the day to day Bulk and General cargo operations of the port. A key role is to ensure the highest productivity in the port and to provide excellent customer service to the Cargo owners and their agencies calling at the port. This position provides input for effective local strategies for operating the port at optimal levels, within operating opportunities and constraints.

- Responsible for leading the port bulk operations and a team of managers in the bulk operations department. Main task is to maintain and create safe working conditions while ensuring and maintaining a high productivity and cost efficient operation. Member of the port management team and having a direct influence on the further growth and development of the facility.

- Execute strategies for the bulk operations department of APM Terminals Pipavav, in line with & contributing to the company vision & strategy, within the borders of business plan & budget. Manage the daily operations according to the agreed operating principles of the business & relationships with customers.

- Participate in selection, negotiation & finalizing agreements with suppliers & customers & where appropriate be responsible for execution & maintenance of service levels as agreed.

- Contribute input to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service.

- Ensure compliance with HSSE policies & procedures by all operational staff.

- Deliver a level of service to customers that is equal to best international standards.

- Enforce safe working practices and ensure lost time injuries are kept to a minimum.

- Ensure a cost efficient operation in excess current best practices.

- Liaise with HODs/various functions in implementing day to day functions.

- Liaise closely with shipping companies, customs agents, trucking companies, Customs, Gujarat Maritime Board , and other statutory authorities to ensure that their requirements are met.

- Measure and monitor performance against critical criteria, policy and guidelines.

- Responsible for setting and achieving the budget for the Bulk and General cargo Operations Division.

- Responsibility that all managers and labour in the operation are trained in best operation practices with regards to advanced operations strategies and new technology.

- Achieve the Company's and its customer's expectations with regard to operational efficiency, productivity and reliability.

- Ensure that the port adheres to APM Terminals world standards for port operations.

- Measure and monitor performance against critical criteria, policy and guidelines established by APM Terminals.

- Liaise with labour unions (where applicable) and on behalf of APMT Pipavav take part in long-term contract negotiations with labour unions. Ensure industrial harmony with the workforce

- Manage employee performance issues including training, appraisals, discipline and grievances.

- The major impact will be the positive development and improvements in operational performance as a result of the main operational initiatives in the port.

- The incumbent is expected to steer the course of action that determines the achievement of results. Responsibility for the execution of main initiatives.

- The incumbent is expected to improve existing methodologies, processes and measurements when executing duties on an ongoing basis.