Lynk - Key Accounts Manager - FMCG - IIM/ISB/MDI/FMS

About Lynk :

Lynk is the fastest growing tech startup in the country in last-mile aggregation space with a base of 10 lakh+ users across Chennai, Hyderabad, and Mumbai where we currently operate. Lynk is an integral part of everyday deliveries for our business customers and is a lifesaver for our customers when they are shifting houses. Our 30,000+ driver-partners plug into the platform for their every-day business and benefit from the stable earnings and the various welfare initiatives that Lynk offers to them. For further details, please visit www.lynk.co.in.

Please have a look at our YouTube links :

https://www.youtube.com/watch?v=xI9c-blCR5E

https://www.youtube.com/watch?v=Ciz39TrCvso

https://www.youtube.com/watch?v=_NORxefbuZo

Work Location : Mumbai - Andheri East

Key Objectives :

- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquiring a thorough understanding of key customer needs and requirements

- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements :

- MBA from Tier-1 institute with 2+ years of work experience

- Sound Business Financial and Numerical expertise

- FMCG distributor management preferred

- Proven experience as key account manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Ability in problem-solving and negotiation

- Excellent mentoring, coaching and people management skills