L&T Financial Services - Area Manager - Premier Wealth Management

Area Manager - Premier Wealth Management

Job Purpose:

- To contribute to the business growth of the wealth management division in the designated area by efficient business planning, sales monitoring, revenue generation, team management & client relationship management.

Principal Accountabilities:

To ensure sales growth and brand promotion:

- To devise mechanisms for achieving sales and revenue targets and deploy resources accordingly

- To map the target HNI clients in the area and drive relationships with them

- To engage with the DSAs and DSTs to source newer clients and higher business

- To execute marketing & brand differentiation campaigns

To analyze client portfolio & product positioning:

- To analyze the customer profiles & the financial analysis / investment advice provided by various RMs and provide feedback

- To effectively deploy schemes & prioritize sales

To monitor service standards and metrics of client satisfaction:

- To keep abreast with the research generated internally and ensure that they are shared with the HNIs; also pass feedback of customer requirements to the research team

- To ensure RMs display highest levels of client servicing standards

- To monitor the TATs & customer servicing metrics of client servicing teams & highlight necessary actions if any

To meet the budgeted targets and monitor them:

- To achieve defined sales targets of assigned portfolios and analyze performance periodically

- To constantly focus on fee generating service offerings to meet the projected fee income

To review area level MIS:

- To prepare periodic MIS of region-wise, client-wise & product-wise sales

- To report sales vs. budget variations & review trends

To work towards skill enhancement and team building:

- To ensure ongoing self development and attend trainings & certifications that enhance the skills in the wealth management services

- To enable retention through planned recruitment, career progression & performance linked incentives

Educational Qualification:

- MBA with specialization in Marketing /Finance

- Chartered Accountant (CA)

Functional & Behavioral Skills:

- The critical skill sets that this profile requires are an in-depth knowledge of all wealth management products & services, strong communication, pro-activeness and high customer & target orientation.

Relevant & total years of Experience:

- Chartered Accountant or an MBA with minimum 5 to 8 years of experience in direct selling of financial products