Executive - Talent Acquisition at Lodha Group
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Lodha Group - Team lead - Home Loan Services (8-12 yrs)
Role Objective: Lead and manage team with the primary objective of achieving maximum conversion for the project by ensuring customer satisfaction and also to achieve maximum revenue with smart bank mix.
- Formulated strategies to ensure maximum penetration of the desired customer segments at key customer touch points.
- To Increase the bank penetration by impanelling more banks and NBFC's so that customer gets a wide variety of options .
- Encourage cross sale by motivating the team to generate leads and references from existing clients.
Sales/ Operation :
- Managing a team who will ensure sanction and disbursement from banks.
- To manage the volume of more than 500 sanctions and disbursal month on month.
- To maintain healthy approval rate)and disbursal rate through constant monitoring of sourcing mix and proactive decline management .
- Ensure customer satisfaction and service levels by providing end to end assistance.
- Approval of new products and payment schemes for customer for facilitating Sales.