Lodha Group - Customer Strategy Lead

Key Responsibilities:

- Define product vision, strategy, and roadmap based on customer needs, business objectives, and market insights.

- Collaborate with stakeholders, including engineering, design and sales, to prioritize features and functionalities that deliver maximum value to customers.

- Create detailed product requirements, user stories, and specifications to guide the development process.

- Managing price and cost optimizations to ensure lifecycle P&L goals for all the projects you manage

- Understanding the Lodha brand's overall positioning and fine tuning it to the market's requirements (whilst ensuring that it is not dramatically altered from the overall positioning).

- Works closely with Sales teams in the region to ensure the launch and sustenance plans are executed as per defined in the AOP

- Managing through Sales Strategy on Competition benchmarking, Pricing implementation and Inventory Management

- Working with Sales to deliver on AOP goals wrt. Pre-Sales and Embedded EBITDA thereto (volume v. price trade-off)

- Ensure quality in terms of all marketing collaterals are deployed in Sales galleries, Clubhouses and other ATL communication as per Brand guidelines

- Understanding competitor product offering & value proposition. Managing through Sales Strategy on Competition benchmarking, Pricing implementation and Inventory Management.

- Understanding market supply-demand, consumer and pricing dynamics.

- Coordinating with multiple functions to ensure that the project is launched on time to meet the AOP objective.

- Supporting the Deputy CEO - Customer Strategy and Regional CFO to identify and deliver on cost optimization opportunities in customer facing areas.

- Track and analyze key performance metrics to measure the success of products and inform future iterations.

Qualification - MBA/PG from a tier I institute

Skills:

- Excellent communication, collaboration, and leadership skills.

- Product management exposure

- Experience working with cross-functional teams in an agile environment.

- Excellent communication, collaboration, and leadership skills.

- Practice & Other requirements:

- Passion for innovation and delivering exceptional customer experiences.

- Excellent communication, collaboration, and leadership skills.