Loyalty Program Design and Management - Designing best-in-class loyalty program by understanding retailer/dealer buying behavior and industry best practices - Covering retailers, channel partners and influencers (electricians, auto mechanics/garages) through the loyalty programs Execution and Customer Experience - Achieving execution excellence in providing the experience to the channel partners and influencers - Owning the program's success and execution end-to-end Vendor Management - Finalizing the vendors to carry out the loyalty program enrolment, handling redemption and reward settlement - Finance management for settling the accounts with the vendors (involves coordination with internal commercial and finance teams) Reporting and Data Analysis - Working closely with sales leadership to continually gather feedback and improve the programs. - Regularly providing dashboards and insights on the KPIs of the programs Key skills/experience: i) Experience of having executed retailer programs for best in class organizations ii) Experience of having executed influencer programs for best in class organizations- preferably for auto mechanics or electricians iii) Understanding of the digital enablers / platforms available to execute such programs iv) Deep understanding of business/sales drivers - ability to partner with leadership to analyse and improve the program constructs v) Attitude: Self starter with high degree of ownership; problem solving abilities; ability to collaborate across functions

Gurgaon/Gurugram

Livguard - Manager - Loyalty 

Livguard - Manager - Loyalty  ,Job Description for Livguard - Manager - Loyalty  in Livguard in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!

Job Description for Livguard - Manager - Loyalty  in Livguard in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!