Job Description :
1. Working with operations team on following :
a. Define operational KPI/KRAs - lead and lag indicators
b. Ensure execution as per operating plan
c. Customer and vendor and relationship management
2. Manage end to end order to cash cycle :
a. Define SOP & RACI for each customer in sync with customers internal process
b. Ensure accurate and timely invoicing
c. Set-up process for collections
d. Create relationship with payment processing team
e. Payment on time and reduce days sales outstanding (DSO) and overdue debts
f. Controls - no duplicate invoicing, accuracy and tax and regulatory compliant
3. Manage end to end procure to pay cycle
a. Define SOP & RACI for various types of payment - transporters and overheads
b. 3-way match for payments
c. Tech enabled controls to ensure payments generated from platform is correct
d. Analytics to pick up outliers
e. Payment on time and reduce days sales outstanding (DSO) and overdue debts
4. Customer and vendor relationship management and reconciliations
5. Manage payroll :
a. Timely payout of salaries
b. Tax efficient structure
c. TDS compliance
Top 3 KPIs :
1. Execution as per operating plan
2. Customer DSO reduction
3. Vendor payments on time
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