Learning & Development Specialist - BFS

Learning and Development Specialist

- 7-10 years of experience in Training in Retail Assets/ Lending space

- Should be able to communicate in local language

- Presentation & Facilitation Skills

- Willingness to travel at various locations in the assigned territory

- Stakeholder management

- Familiarity with various training methodology ( Virtual / Classroom/ OJT)

- Ability to plan, multi task and manage time effectively

- Build capability for frontline employees in sales & non sales function by imparting training on Product, Process, Compliance, Skills & Behaviour

- Continuously engage with internal stakeholders to understand specific challenges in business to design & deliver training interventions that address the needs

- Develop and deliver both online and offline training programs using diverse training methodology

- Provide on the job training ( OJT) & performance coaching support to frontline staff in the region to enable application of learning & achieve business outcome

- Project manage delivery of Induction / Orientation program for employees

- Support LNI/TNI process in region and roll out regional interventions for frontline staff wherever required

- Design monthly learning calendar of the assigned territory and adherence as per the plan