The Learning and Development Business Partner will independently perform a range of content development, program design, and facilitation tasks related to learning and development, including, but not limited to, the following:
- Analyzing needs for learning and development programs for the Partner Service Team.
- Developing new content for delivery by others, to (co-)facilitate, and for self-paced (online) learning.
- Facilitate and co-facilitate a range of programs.
- Cover content development and delivery both for management/leadership skills and for domain skills.
- Collaborate with dedicated instructors in the department that have those and help them become better facilitators.
- Employ innovative capability building methods that go beyond the classroom, including self-directed learning, technology-based learning, learning on the job, testing, monitoring, etc.
- Provide coaching to managers and leaders within the organization.
Knowledge, Skills and Abilities :
- Enabler of change and development
- Teaches others to teach
- Coaching experience
- Applies change management as part of learning
- Can apply psychometrics, e.g., Insight, MBTI,
- Ability to work both independently and collaboratively
- Great facilitator
- Communicates with great clarity and a focus on practical application
- Creates experiences for people to learn from; challenges and guides
- Connects well with people
- Experienced in developing learning programs
- Define learning objectives, including understanding root-causes
- Work with practitioners to translate methods into learning content
- Build stand-alone course kits for managers to deliver
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