Leadership Role - HR Practice - HRO Consulting

Leadership Role - HR Practice - Talent Acquisition

Job Description:

Human Resource postgraduates/graduates with relevant consulting, solutions, and delivery experience with a sound knowledge of end-to-end Hire to Retire process.

Expected to work on strict deadlines, in a high-pressure business environment while being a good team player. Prior HRO Consulting and Solutioning experience in the BPO Industry with driving transformation / projects experience will be preferred. Should be open to work in different time zones as per the business requirement.

Key Responsibilities:

- Advise & consult clients on future state organization design and target operating model

- Lead key strategic initiatives, driving Transformation, process reengineering to increase process effectiveness and efficiency and reducing cost of HR operations

- Provide end to end process expertise input to the process team's (BI) during global design preparation & localization workshops

- Participate in the global & localization sessions and provide leading practice input in administering local processes

- Drive and compile leading practices, and process design considerations incorporating build to operate efficiency design principles

- Provide input into the technology enablement and assist in identifying automation opportunities and address process administration gaps

- Provide input, where needed on service delivery components needed for policy harmonization

- Participate in global design authority discussions and provide input to any service delivery components

- Participate in testing end to end processes in order to get familiarization of various system and process scenarios for SOP creation

- Lead ongoing continuous process improvement analyses and monitoring of process-specific KPIs

- Ideate, test, and develop potential Analytics opportunities enabling creation of 'Client' business value

- Provide ongoing coaching to PMEs and the BPO process teams

- Design customized HRO solutions & lead client workshops - solution presentation and solution orals

- Extensive experience working across multiple 3rd party vendors/suppliers/carriers

- Creating end to end HRO outsourcing solution focusing on key solution tenants and leverage digital to create a compelling solution working along with multiple stakeholders.

- Work closely with transitions and Change management teams to ensure smooth transition of HRO processes/activities to Accenture.

- Program lead and project manage HRO Consulting projects align resources for the project and ensure successful delivery and outcomes of the project.

- Support/work with diverse, multi-cultural global teams to create HRO solutions for clients.

- Lead Hypercare and other Governance meetings for respective domains

Qualifications:

- Graduation in Human Resources (Preferably master's in human resources)

- Minimum 18+ years of experience in International HRO consulting, solution, and delivery

- Strong customer engagement skills

- Global exposure know-how of different cultures

- End to End knowledge of HR function

- Good analytical and problem-solving skills and ability to handle difficult client interactions

- Travel readiness and flexibility to work in different time zones

Core Competencies:

- Professional Qualities

- Excellent Verbal and written communication skills

- Ability to identify and effectively use resources

- Excellent customer service skills

- Operational Excellence skills

- Ability to work with cross functional teams