Leadership Role/Head - Customer Analytics - Consulting Firm

The position is with Analytics - consulting firm and this is a leadership role for Customer Analytics with Good marketing domain knowledge, particularly in the retail/CRM domain.

Experience: 15 yrs (8 - 10 years of CRM related analytics experience (Direct Marketing would be ideal).

Marketing Analytics experience in either Retail, Hospitality, Banking, Telecom or Insurance industry

CTC - Open

Location - Bangalore

Kindly go through the JD

Roles and Responsibilities:

- Lead the delivery for entire Customer Analytics practice.

- Work closely with offshore team lead and help them improve their delivery. Find opportunities to improve delivery efficiency

- Work with onsite counterparts to understand the needs of client and then present a viable solution.

Essential Skills and Qualities:

- Managed large delivery teams. Capable in resource management.

- Prior experience of managing dynamic delivery environment, optimal resource usage and rotate resources for efficiency.

- Managed account P&L and experienced in responding to proposals.

- Able to form relationships, build trust and work collaboratively on small and large teams across functions and in a professional and respectful manner.

- Have a consulting orientation; gather different perspectives, examples and use them to enrich day-to-day work

- Good marketing domain knowledge, particularly in the retail/CRM domain.

- Comfortable with SAS/SQL. Prior experience on working with large databases. Active role may not involve hands on use but prior experience will help in effort estimation.

- Should be good at analytical thinking & breaking down large problems into solvable chunks.