Leadership Role - Customer Strategy & Consulting - Consulting Firm - IIM/ISB/MDI/FMS

The individual should have had work experience in :

- Leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions

- Experience of working with clients in areas around

- Generating customer and market insights, competition assessment

- Articulating their customer strategy and vision for customer experience

- Go To market Strategy

- Sales effectiveness - sales process, structure, CRM technologies, defining omni-channel path to purchase mediums and designing technology platform to deliver the same

- Channel effectiveness - channel design, coverage and footprint,, channel capability development, channel engagement and evaluation, Dealer Management Systems

- Omni-channel initiatives

- Designing and implementing change initiatives considering digital and non-digital interaction models

- Project management - independently managing teams ( minimum 4-5 people member teams)

- A working knowledge of quantitative analysis techniques using excel / pivots and any other analytical tool software

- Good communication skills and presentation skills. Easy orator and ability to develop and translate the consulting view point to the client senior stakeholders

- Building teams and practice solutions

BACKGROUND REQUIRED :

- MBA from a top-tier business school

- 10-12 years of experience with excellent understanding of customer led business transformation

- Experience in working with - C- level executive clients

- Prior consulting experience with premier consulting organizations ( minimum 2 years)