Leadership Role - Business Excellence - F&A Domain - BPO

Leadership Role - Business Excellence

Designation : Business Excellence Manager / Senior Manager

Level : GM / VP

Role : Business Excellence Leader

Domain : Finance And Accounting (R2R/P2P & O2C)

Mandatory requirements:

Functional experience - Drive improvement initiatives through teams

- Experience on driving automation projects. (preferably not limiting to opportunity identification)

- Domain knowledge is an added advantage - Finance & Accounting ( R2R, P2P & O2C)

- Team leading experience

- Leadership presence

Preferred Skills -

- Six Sigma Master Black Belt with good knowledge of Lean practices

- Strong Knowledge of Quality Principles and Techniques essential

- Needs to have worked in a BPO - Operational Excellence (or similar) function

- Certification in Lean and other quality practices added advantage

- Strong communication and presentation skills

Position Objectives

- Drive Improvement projects on processes to improve

- Productivity

- Improve SLA performance

- Interact with client/ internal stakeholders to drive and influence improvement objectives

- Lead a global projects in OE

- People manager for a team

- Drives the OE program for a client/ clients in a site/ across sites

- Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp - 10 to 14 years of relevant experience and 14-25 yrs of overall experience