Director at Nastech Consulting
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Leader - Transformation - F&A Domain - BPO (10-12 yrs)
a) PMP certified
b) Should have managed transformation of large deals
b) Experience in Managing large complex 3rd Party global Transition
c) Process consulting
d) Domain specialization: F&A IS MANDATORY
- Minimum 10 to 12 yrs. of experience in Transition
- 7 to 8 yrs. of Operations experience.
- Experience in supporting cross-functional (operations, transition/migration, solution development etc.) global teams in continually identifying and effectively capturing new and previously identified BPO/KPO/LPO service opportunities
- Well versed with Managing operations inclusive of conceptualising & implementing short/long term plans; managing teams with a focus on excelling business targets & service delivery metrics
- Successfully executed short/long term projects and transitions with extensive experience of developing procedures, service standards & operational policies for business excellence
- Managed Operation teams of up to 450 FTEin case he\she has worked in service delivery.
- An effective communicator with excellent relationship building & interpersonal skills.
- Strong analytical, problem solving & organizational abilities
- Flexible to work in shifts. Will involve travel.