Job Role : - This role supports the Sales Compensation Operations team of our client.&nbsp; - Ensure project stays on track. - Anticipate risk and build measures to mitigate them.&nbsp; - Ensure SLA and quality commitments are met and address the misses. - Track, monitor and analyse project SLA and quality.&nbsp; - Liaisons with onsite team to ensure expectations are fulfilled.&nbsp; - Handle tower level issues / escalations.&nbsp; - Focus on LSS methodologies and improvements. - Support for business growth opportunities Knowledge Management -&nbsp; - Provide clarifications / information to auditors People Management -&nbsp; - Mentor team leaders and conduct 1:1.&nbsp; - Encourage team leaders for extra initiatives.&nbsp; - Set goals for team leaders &amp; monitor performance. - Act as Subject matter expert - Managed Customer Query Support/Sales Support/Incentives Management for Sales Team/Sales Order Management - Demonstrate Domain expertise for the respective function - Managing processes and the metrics on a day to day basis. - Knowledge of Sales Compensation process and system, Employee eligibility requirements, understanding of compensation processing and associated tools. - Extensive knowledge of leading ERP and Data Maintenance Practices - Knowledge of Seller Incentive process administration. - Ability to create/present training materials - Analytical Skills - Managing the team of 55-60 members, including the recruitment, training and attrition of the team members. - Manage process and compliance on the organization Quality and Training frameworks Candidate Specifications: - Proficiency in MS Excel, MS PowerPoint, MS Outlook, Exposure to ERP tools. - Customer Service experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. - Delivery of an effective, efficient and timely Seller Compensation service in line with agreed service levels (including payroll schedules), regulatory guidelines and statutory / legal requirements.

Bangalore

Leader - Sales Compensation Operations - IT/BPO/KPO 

Leader - Sales Compensation Operations - IT/BPO/KPO  ,Job Description for Leader - Sales Compensation Operations - IT/BPO/KPO  in Golden Opportunities Pvt Ltd in  Bangalore for (10-20) years of experience. Apply Now!

Job Description for Leader - Sales Compensation Operations - IT/BPO/KPO  in Golden Opportunities Pvt Ltd in  Bangalore for (10-20) years of experience. Apply Now!