Leader - Operation - Transformation & Customer Experience - Luxury Property Firm

Client : NASDAQ Listed Luxury Property Development and Management company selling residential, leisure and commercial properties.

Reporting to the Managing Director

Key Role :

- Heading Operations, Assurance, Risk, TQ, CRM, Call canter with P&L responsibility (Contribute to the Top Line and Reduce the Bottom Line cost)

- Drive Re-engineering project & Transformation

- Manage Customer Experience

Looking at Profile from Consulting and client interface background with International work exp.

- B2C experience which is mandatory,

- Experience in Business transformation,

- Customer experience, Operations management and P&L management experience.

Education : Premier Top B-Schools Globally