Leader - HR Business Partner - BPO Division

Hiring HR Business Partner - BPO Division in Mumbai Location

Job description:

HR Business Partner Manager:

- Manage HR service delivery for assigned Corporate Function and ensure alignment with business and HR strategic objectives. Act as the primary connection between Corporate Function Leadership and Corporate Functions employees.

- Your role includes some or all of the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.

- Overall Work closely with Corporate Function Leadership to understand the business/practice strategy and current performance and use that knowledge to coach and advise leaders and employees.

- Work with HR team to understand and support talent priorities and talent programs and make employees aware of specific opportunities.

- Serve as a main point of contact and manage relationships with stakeholder group and key individuals

- Execute key HR processes within the HR Partner role, i.e. performance management, exit management, grievance management and career moves through internal role postings and Workday.

- Work with the Corporate Functions HR Lead to coordinate the Employee Experience in the practice, including working on projects related to engagement, feedback, coaching and learning.

- Coordinate, deliver, prioritize and manage escalation of all activities executed by the HR Partner Team.

- Resolve any escalated issues and risksEnsure career planning and development for employees Proactively work with employees to ensure business critical employee information is up to date and accurate (Skills, PA, etc.)

- Work with the Corporate Functions Leadership to develop and execute strategies and actions to achieve I&D objectives and measure the results and key trends in the practice.

- Facilitate teamwork and process integration across the Corporate Functions HR Partner team Lead team or play important People Lead role for HR Partner team members as required