Leader - Finance & Accounts Operations - CA - BPO

Specific Competence (Essential) :

- Intellectual horsepower

- Strong accounting knowledge (specifically exposure to closing and reporting)

- Proven track record in communication, people management, analytical, prioritization, and influencing skills

- Ability to Influence people without need for a direct reporting relationship

- Strong focus on building multi functional teamwork and customer/supplier relationships.

- Strong computer skills in particular MS Office applications (mainly Excel, PowerPoint)

- Should have good knowledge of Oracle

- Should have atleast 2-3 experience in SSC or BPO

Specific Competence (Desirable) :

- Viewed as insightful, creative, articulate, persuasive, and organized

- Strong drive, work ethic, and leadership qualities

- A down-to-earth professional style which enables win-win communication with both top executives and support personnel internally and externally

Key Roles and Responsibilities :

Knowledge, Experience and Education :

External and Internal Contacts :

- Primary responsibility for reviewing work done by team for the Hi-Tech Company

- Ensuring team adheres to the close deliverable s as agreed in Close calendar every month

- Ensuring all Service levels are met as per agreed Operation definitions with the customer.

- Ensuring thorough governance rigor is followed which is in place - regular reviews with Senior Stakeholders of Business and their team

- Strong customer's centric focus relationship management with key stakeholders, persuasive, proactive and can do attitude a must; should exude passion and intense curiosity for accurate, value adds analysis.

- Ensuring people practices in place are adhered to - having regular quarterly 1-0-1, ensuring performance development plan, career and succession planning is in place for the entire team.

- Identifying and driving continuous process improvements across the processes thereby driving customer value/Business Impact

Essential :

- Demonstrable experience of managing Hitech clients

- Outstanding communication skills

- Ability to influence C level clients

- 10 -12 years of experience in F&A

- Qualified Chartered Accountant (Big 4 experience would be a plus)

- Managing team size of of 45+

- Willingness to work in US Shifts

Desirable :

- Qualified Chartered Accountant (Big 4 experience would be a plus)

- Min 10 years post qualifying experience with at least 3-5 years in BPO

- Customers and Prospects

- Sales / Business Development/ Relationship Management

- Operating Leaders/Teams

- Transition Managers

- Practice Teams