Leader - Cards Collections Process - BPO/KPO

Leader - cards collections process

Looking for a strong leaders from BPO / KPOs in BFS process handling service delivery of cards collections process.

- Should have handled global banking giants as clients good understanding of acceptance, recovery operations.

- A dynamic leader with good people management skills, good in process improvement, handling his / her process scalability, handling end to end client management escalations etc4

- Prefer candidates coming from similar experience - captive or 3'rd party BPOs from banking - collections process