Lead - Website Operations - eCommerce

Lead - Website Operations - Ecommerce

Job Location : Andheri - Mumbai

Job Description :

- Responsible for website content to ensure websites are always accurate and up to date.

- Use online content management tools and create processes to support each brands' needs, ensuring on time and accurate execution on all websites.

- Responsible for a flawless execution of merchandising promotional calendars by working closely with Brand Managers, Digital Merchandisers and coordinating design, marketing and eCommerce work.

- Oversee the QA of product content, both for existing and new products, to ensure relevancy and accuracy on website.

- Regularly review customers' journey through the site recommending adjustments in order to enhance customer experience and conversion rates.

- Proactively monitor websites and executes needed audits, working closely with Web QA team, to ensure accurate and complete site information.

- Plan and manage website maintenance plan and activities.

- Designs and optimizes processes for collecting data and oversees the analysis of eCommerce reports and tables (using Excel and PowerPoint).

- Oversees or coordinates various eCommerce optimization projects.

Experience :

- 8 to 10 years of Website Management experience ( Ecommerce / Online)

- Maintain eCommerce team results by developing, coaching, and counseling employees; and planning, monitoring and appraising job results.

- Assists in assignment of tasks and duties among team members. Included assessing the productivity of team members.