Lead - Technical Training - Financial Risk Domain

Principal Accountabilities: Key activities and decision making areas

- Lead, develop and manage the training teams located at various operations locations globally by demonstrating leadership and Values and Behaviors.

- Support operations and implementation of global programmes through effective and timely training initiatives and support.

- Prepare and implement the Annual Training Plan and provide clear strategic directions to the site Training Managers

- Ensure training imparted to employees is of high quality and performance standards are achieved within the set timescales by team observations and seeking feedback from relevant stakeholders

- Monitor the consistency of training delivered through periodic checks to ensure all trainers are consistently meeting the quality deliverables. Detailed reports of these checks to be recorded and used for performance reviews and audit requirements

- Gain awareness on, share information and shape training opportunities from what is happening in the Risk & Compliance external environment and within the Group

- Provide staff career development opportunities with the objective of enhancing domain knowledge, technical skills and personal effectiveness capabilities

- Create a learning impact evaluation framework to measure effectiveness and impact of training

Typical Targets and Measures

- Deliver to the mandate as agreed through the Global Ops program

- An accredited team of highly effective, tenured and motivated trainers and subject specialists committed to adding value to the business.

- Providing qualitative feedback to Training staff.

- Effective oversight of the training program / interventions conducted at sites to ensure timely delivery of appropriate training/ operational needs.

- Adherence to the Training Plan.

- Enhanced skills and knowledge capabilities of employees.

- Embed Group values, diversity and inclusion into training programs and trainer behaviors.

- Ensure all Training related management information e.g. trainer quality, training conducted/delivered is clear, accurate and delivered to stakeholders within agreed timescales.