Responsibilities:
- Safeguard the future potential needs of the organization in alignment with business managers by managing the career development process.
- Design succession planning through partnering with business managers to identify key people in the company and develop their management and business required skills.
- Identify and assess future and current training needs by taking inputs from job analysis, career paths, annual performance appraisals and consultation with business managers and HRBP.
- Design and deliver training programs for up-skilling of employees in conjunction with the business managers, monitor agreed SLA's and quality of outputs.
- Contribute towards the business in identifying process improvements, improvements in policies and procedures, and any other service innovation changes that would improve the employee experience and learning journey.
Our requirements:
- Minimum 10 years of experience in L&D, OD and training.
- Knowledge and understanding of best practice employee engagement theory.
- Strong knowledge of effective learning and development tools and models.
- Proven experience of content creation and delivery.
- Proficient in MS Office; knowledge of SAP SuccessFactors would be a plus
- Strong attention to detail and problem-solving skills.
Note: This is an indicative JD but not limited to the above-mentioned responsibilities. In addition, it will be required to perform the tasks given by the operations leaders. Responsibilities may/will grow with growing office and changing business needs.
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