Lead - Social Work - NGO

Job Purpose:

- To work closely with the multi-disciplinary team to ensure the best possible palliative care is offered to all patients and families referred to the Palliative Care and Training Center

- To support the Head of the Department and the Senior management team in carrying out allocated tasks to ensure the smooth running of the MSW Department 

Job Details : 

- Psychosocial assessment and care planning for patient and their family members

- Networking with NGO's (Non-Government Organization), CBO's (Community Based Organizations)

- Community outreach, awareness program

- Volunteer management, divisional activities

- Participation in external Outreach clinics

- Contributing to multi-disciplinary team working, bereavement support

- Support the process of referral management

Key Accountabilities:

Clinical- Psychosocial care

- Oversee and Provide psychosocial support through psychosocial assessment of the patient as well as a patient caregiver (inpatient, OPD, Homecare); Individualized care plans for each patient and family Documentation of all relevant patient related records in the electronic and/ or paper format as may be necessary.

- Engage actively and productively in Multi-disciplinary team working

External OPD /Outreach clinics

- The Palliative Care and training center provides free palliative care services for patients in external Outreach clinics.

- To undertake and support activities to promote awareness about CPC services to health care providers and facilitate patient referrals from hospitals.

Role of MSW lead in the Homecare

- Support and oversee the identification of psychosocial needs of the patient at home care, interventions with them, to support patient and caregivers so they can continue to be at home.

- Identify local resources within the community like local General Practitioner, CBO's and NGOs.

Awareness program / Community Outreach

- To undertake and oversee activities is to introduce our services in CBO- s, NGO- s, hospitals, professional associations, government institutions, colleges - social work, nursing, medical, etc, local communities in the society, etc.

MDT- Multidisciplinary teamwork

- Participate productively in clinical Multi-disciplinary work including Ward rounds, Meetings and to ensure proper documentation

Death & Bereavement

- During the end of life care and immediately following the death of a patient, MSW provides emotional and practical support.

- To support and oversee bereavement care of families who received care at the Centre.

Resource allocation

- To work closely with the Senior team to allocate the resources to meet their needs. Such resources may be available within the center or through external government and non-government agencies.

Diversional Activities

- To support volunteers in undertaking diversional activities to reduce the patient/ caregiver psychological pain with the help of entertainment program, handicraft session, relative session, meditation, etc.

Research & Training

- Undertake and guide research and projects in the field of Palliative care. Assist in the development of standards of care and practice.

- Participate first and organize academic sessions and training programs for skill development.

- Facilitate and participate in the induction and mentorship of new staff, students, visitors, and bereavement support volunteers.

- Share knowledge and expertise with other members of the CPC clinical team and wider health and social care community through formal and informal teaching.

General Responsibilities

- Be aware of how own behavior can affect and influence the behavior of other people. Maintain reasonable care for own health, safety and welfare and that of other people who may be affected by your actions or missions.

Team Management

- Support the management of the MSW team through Team meetings, supervision, internal participatory training, collaboration, and communication.