LEAD School - Learning & Development Role - Corporate Functions

PROGRAM/PROJECT MANAGEMENT:

- Take ownership of independently executing learning programs (needs analysis, pre-program execution, technology management, program execution, post program engagement, training effectiveness measurement, quality and improvement initiatives).

- Be responsible for achieving promised effectiveness measures, business impact and employee experience of learning programs @ LEAD .

- Create and manage robust project plans to ensure project completion on schedule, within stipulated budgets and resource utilization targets.

- Prepare and publish the Annual Learning Calendar based on the TNA, and ensure seamless execution of this calendar.

- Co-design , drive and continuously improve new hire orientation programs to ensure seamless joining experience for employees.

- Manage effectively the logistical & administrative handling of deployment of all L & D programs.

NEW HIRE ONBOARDING:

- Co-design, drive and continuously improve new hire orientation programs to ensure seamless joining experience for employees.

TRAINING NEEDS ANALYSIS:

- Work with business leaders to conduct organizational TNA to Identify, analyze and prioritize learning Needs from across LEAD using methodologies like surveys, interviews, FGDs and external benchmarking.

CONTENT DEVELOPMENT:

- Research and curate content for specific learning journeys.

- Source and manage relevant learning materials utilizing a range of methodologies.

VENDOR MANAGEMENT:

- Identify and Collaborate with best in class external service providers and L&OD partners to deliver programs .

- Work with external content providers, LMS providers to onboard, manage and troubleshoot services to support our initiatives. Work with the internal

- platforms team to represent needs of L&D function vis-a-vis platforms needed to support L&D needs.

STAKEHOLDER MANAGEMENT & BUSINESS CONSULTING:

- Experience in successfully managing multiple stakeholders across levels and managing competing business priorities.

- Ability to influence a range of business stakeholders to generate buy in and establish credibility

REPORTING, MIS, BUDGETS, DASHBOARDS & TRAINING EFFECTIVENESS:

- Develop L&D dashboards for business reviews to report out on L&D metrics, insights for ongoing/completed projects and provide actionable recommendations for the future in line with business and L&D strategy.

- Evaluate and communicate effectiveness of Training interventions at a reaction, learning and application level to keep stakeholders informed of investment and impact. LMS Management and training administration with the help of an LMS and training administrator.

- Report on L&D budget utilization.

- Manage the training MIS for the team - including creating courses, assigning courses, giving credit for the course completion etc.

COMMUNICATION:

- Manage formal and information communications for L&D team interventions to drive awareness, adoption and attendance among employees and leaders.

- Own the design and circulation of the training newsletter for quarterly circulation.

SME:

- Apply knowledge of effective learning and development methodologies, platforms and benchmarks to improve service offerings. Familiarity with e-learning platforms and practices

- Experience with measuring learning outcome vis-a-vis business objectives.

DELIVERY:

- Facilitate in-house training modules

- Facilitating meetings and discussions with stakeholders

Skills/Experience:

- The ideal candidate should be a graduate/post graduate with 4-10 years of L&D work experience, with a good academic record, excellent oral and written communication, strong interpersonal skills, technical skills, attention to detail and a strong customer focus.

- Self-driven individual that connects quickly with individuals and audiences in order to build rapport.

- This is an individual contributor role

- Proficiency in working with data and generating insights (Excel, statistics) through multiple tools like MS-Excel, Databases, LMS, HRMS, ERP etc.

- Proficiency in presenting concepts, ideas through power-point, emails and narrative documents.

- Excellent communication and negotiation skills; sharp business acumen

- Conceptual strength on Learning & Development with awareness of contemporary methodologies.

- Knowledge of various L&D delivery channels across digital and face 2 face (i.e. digital modules, scenario based learning, gamification, class room training, coaching etc.)