Responsibilities: - Manage store Online business operations&nbsp; - PDE, process flows, DR availability, and training&nbsp; - Ensure appropriate SOP's are streamlined and monitored for better control - Seamless co-ordinations with all aggregators and be one-point contact for dispute resolution. - Interact with business heads, marketing, finance, operating teams and ensure disputes are resolved in the best interest of the customer and company. - Ensure menu listing hygiene in all aggregator platforms - Stock availability planning - Reduce - modifications, cancellations, kitchen preparation times&nbsp; - Ensure better restaurant ranking on all platforms - Execute campaigns&nbsp; - Gain solid knowledge of competition - Resolve customer complaints quickly and effectively&nbsp; - Ensure 100% store uptime in all delivery channels&nbsp; - Ensure no unethical process in Omnichannel business&nbsp; &nbsp;- Daily/weekly/monthly reports to highlight performance indicators&nbsp; - Communicate business plans to store teams to ensure maximum returns&nbsp; &nbsp;- Analyze possible risks and opportunities wrt actual Vs plan and highlight business head ahead of time for action&nbsp; Must be from Ecommerce industry

Bangalore

Lead - Operations - eCommerce 

Lead - Operations - eCommerce  ,Job Description for Lead - Operations - eCommerce  in RGF Select Pvt. Ltd in  Bangalore for (5-10) years of experience. Apply Now!

Job Description for Lead - Operations - eCommerce  in RGF Select Pvt. Ltd in  Bangalore for (5-10) years of experience. Apply Now!