Lead - Network & Security - IT Infra

Lead - Network & Security - IT Infra

Responsibilities:

- Provides leadership for the Network & Security team, identifying work priorities and ensuring effective communication within the team and with external partners/stakeholders

- Lead the Network & Security team

- Is customer service minded and develops and maintains cordial, effective partnerships with business area and other Information Services employee-partners

- Ensures that industry best practices are followed for the delivery, implementation and maintenance of network systems by employee-partners and contractors

- Use critical thinking and project management discipline, tools and techniques in the day to day execution of responsibilities and in resource and workload planning

- Develop a common understanding of service level expectations with the business areas and regularly review the business areas- measures and impressions of service level delivery; work collaboratively to develop solutions to bridge the gaps

- Clarify performance expectations and help team members achieve success through coaching, mentoring and providing effective and timely feedback, recognizing accomplishments and providing discipline when appropriate

- Ability to handle suppliers and commercial negotiations.

- Well-developed communication skills, with the ability to understand, make recommendations on, and convey technical issues and solutions to a range of stakeholders, both internal and externa

- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.