Lead - Human Resource & Operations - NGO

Lead - Human Resource & Operations

About The Company:

Myna Mahila Foundation works to improve women's agency, shifts social norms, and empowers women to meet their full potential. It focuses on women in urban slums and has three verticals: (1) Myna Health focuses on improving women's sexual and reproductive health (SRH) outcomes with a reach of 1.5 million women. (2) Myna Employ helps provide job opportunities to women through digital work. (3) Myna Research gathers primary data on women's agency, employment and health outcomes in urban slums, and runs evaluations, including randomized control trials, to highlight women's persistent problems and demonstrate solutions for scale. Across all verticals, Myna uses the MHealth application and its features to reduce the digital divide, provide access to information, and connect women.

Myna Mahila is an internationally renowned, award-winning, and technology-driven NGO and its work has been supported by the Bill & Melinda Gates Foundation, Stanford University, Queen's Commonwealth Trust, Microsoft, ONGC, Reliance Foundation, Stanford University, and MIT Solve, among others. Together, we seek to shift mindsets that are holding women back, fostering an environment where women are inspired to speak up like the chatty Myna birds.

You can read more about the company at https://mynamahila.com/

About The Role:

Myna Mahila Foundation (MMF) is looking for a Human Resource and Operations Lead to join our Human Resources team and oversee our full-cycle recruiting, onboarding, training, performance management, and employee relations. Responsibilities include sourcing candidates through various channels, planning interview and selection procedures, managing employee relations, and hosting or participating in career events. Additionally, this role will involve overseeing operational aspects to ensure smooth day-to-day operations across the organization. To be successful in this role, you should be a self motivated individual who is able to understand the needs and deliver support to different teams across the organization.

Your Responsibilities Will Include:

Recruitment and Talent Acquisition:

- Manage the end-to-end recruitment process, including job postings, screening, interviewing, and candidate selection.

- Collaborate with department heads to understand their hiring needs and develop effective recruitment strategies.

- Conduct orientation and onboarding sessions for new employees, ensuring a smooth assimilation into the organization.

Employee Relations and Engagement:

- Promote a positive work culture and employee satisfaction by organizing engagement activities and events.

- Address employee queries, concerns, and conflicts in a timely and empathetic manner.

Implement and administer policies, ensuring compliance with labor laws and NGO regulations.

Training and Development:

- Identify training needs and organize training sessions for staff development and evaluate the outcomes and effectiveness

- Host sessions with leadership and staff in order to understand the knowledge and skills missing and fill those gaps through training or recruiting.

- Organize workshops, seminars, and learning sessions to enhance employee skills and knowledge.

Performance Management:

- Coordinate performance review processes and ensure constructive feedback is provided and assist in developing performance improvement plans.

- Have sensitivity towards staff from many different backgrounds and cater towards their needs accordingly.

- Monitor and track performance reviews, promotions, and career growth opportunities.

- Policy Development and Compliance: Develop and update HR policies in line with current laws and organizational objectives. Ensure compliance with employment laws and regulations.

Organizational Operations:

- Coordinate logistics for events, workshops, and outreach activities related organizational or partner programming

- Facilitate clear and timely communication between different teams within the organization.

- Organize regular team meetings and check-ins to foster collaboration, information sharing and team bonding

- Act as a liaison between field staff, volunteers, and administrative teams to ensure effective coordination of activities.

- Provide administrative support to various departments, including scheduling meetings, disseminating information, and maintaining records.

- Prepare regular reports on operational metrics and performance indicators for internal review.

What We Are Looking For:

- 4+ years as TA executive or similar HR role preferred

- Minimum Bachelors' degree in Human Resources, Business Administration, or a related field. Additional HR certifications are a plus.

- Knowledge of Human Resource laws and compliance

- Effective verbal and written communication

- Empathetic, enthusiastic, self-motivated, willing to be challenged and take personal responsibility and its impact on organizational performance.

- In-depth knowledge of full-cycle recruitment and employer branding techniques.

- Ability to work successfully across the organization and having flexible thinking.

- Having a high level of sense of responsibility and people management skills

- Strong command over Microsoft office, G Suite.

- Willing to travel among other offices and site locations in Myna's offices based in urban settings