- Functional Relationship Head(FRM) supports BRMs/ IT streams to decrease the complexity of collaboration between the Business and IT.
- S/he Acts as principal contact between multiple Business Stakeholders (Function, Market, GMB, CoS, etc.) and IT stakeholders through the products and services lifecycle.
- S/he understands Business requirements and provides receivers with a consistent and effective experience in working with IT teams starting from the creation of (multi-) functional roadmaps to deployments, sustain and up to elimination of functional legacy solutions. Where applicable the FRM is accountable for the demand management processes within IT streams.
- This role particularly involves transparent communications, facilitatation of issue resolution, triggering escalations processes when required, a deep undestanding of the IT organisation, stakeholders and governance
- S/he represents the Business for IT and IT for the Business
- Bachelor degree or higher, preferably computer science or field related to the product
- Demonstrated experience in a product based IT organization
- 15+ years of experience in Business operations with 2 - 3 years of proven experience of leading HR digital transformation.
- Operational experience in HR verticals like People Analytics, Total Rewards, Talent and Business Partnering is strongly preferred
- Working knowledge of SAP and Success Factors is preferred
- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- Experience with effective communication at different levels in the organization and in English
- Experience working in a global environment and with virtual teams
Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards
- Understanding of various software development methodologies (e.g. agile, waterfall)
- Understanding of modeling techniques
- Excellent understanding of business complexity and inter dependencies
- Deep understanding of the IT landscape in the functional area
- Working knowledge of APIs & integration, consumer research and UI/UX
- Understanding of how the technologies are applied in the scope by best-in-class companies.
Organization: Above-average organization and prioritization skills, with the ability to juggle multiple responsibilities at the same time
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