Lead - Engineering & Maintenance - Commercial Building/Real Estate

Operational Management:

- Provide tactical and strategic planning and leadership to units and cluster E&M Operations.

- Ensures delivery of services accurately, timely and with quality outcome.

- Performs periodic reviews of facility audit reports and advice for improvement.

- Ensures property policies are administered fairly and consistently.

- Building Compliances.

Vendor Management:

- Vendor negotiation along with Procurement team for AMC/rate contracts

- Monitoring the Asset Utilization and take appropriate action

- Vendor Management including QBRs

- MIS Report review

Contract Management:

- Responsible for all E&M contracts across all facilities.

- Review SOW of contracts for improving life cycle of assets and performance efficiency.

- Facilitate quarterly review of contract performance with OEMs and Service providers with their national leadership.

- Provide suggestions and feedback on improvement of contracts performance.

- Ensure performance evaluations of SLAs and KPIs are signed off by all stakeholders.

- Leverage volumes to optimize the cost of contracts in collaboration with procurement team.

Budget Control:

- Responsible for pan India E&M budget control. Collates and reviews annual Opex& Capex budgets for management review.

- Monitors Opex budget spent and effectively controls as per organization strategy.

- Chairs monthly budget reviews by unit / cluster / city leads for review. Advices on controlling the expenses, if required works interim controls.

- Collates management report and presents to leadership team quarterly on E&M budget performance.

Process Compliance & Optimization:

- Drives automation strategy and innovation across pan India.

- Conducts statutory compliance audits and ensures for closer of non-conformity, if any.

- Conducts periodic reviews of process and owns performance and utilization monitoring tools.

Business Continuity Management:

- Responsible overall business contingency plan for E&M operations.

- Collaborates with other functional leads on business continuity plans.

Transition Management:

- Responsible to facilitate structured transition of new projects to Operations.

- Approve retrofit / refurbishment scope of work.

Energy Conservation and Environmental Management:

- Responsible for Energy Conservation projects and Environmental management of E&M operations.

- Owns and drives Sustainability goals of organization.

Financial Management:

- Requires in-depth knowledge of financial terms and principles.

- Reviews complex financial/business analysis and reports prepared by subordinates.

- Ability to analyze the most complex business/financial data and develop innovative solutions.

Experience guidelines:

- 20 plus years working experience in Facilities Management in IT / Commercial / Hotel Buildings.

- Handled multiple locations E&M operations. Ability to problem solving and formulate technically sound corrective actions.

- An eye for detail and a focus on quality standards.